RoofCare by Pioneer Roofing · Texas

A plan for the roof
over your head.

Start free today with storm reports for your address, your roof records, and service requests in one place. RoofCare Essential and RoofCare Premium, with scheduled inspections and help with wear-and-tear repairs, are coming soon.

Get my free storm report

RoofCare Free costs nothing. Paid plans open once our Texas service contract registration is complete. Compare upcoming plans ↓

Warm architectural shingle roof on a brick-and-stone home, shown in manufacturer photography
Your home, the long viewRoof care, year after year.

A little direction

What's right for your roof?

Tell us your roof's age and what you care about most. We'll suggest a place to start.

First, let's get to know your roof.

Start with RoofCare Free and your free storm report. Not sure of your roof's age? Compare the plans below. We confirm age and condition at your first inspection.

Compare plans →

This is a suggestion, not an approval. Your first inspection (we call it the baseline inspection) confirms your roof's age, condition, and which plan it qualifies for.

Available now

RoofCare Free · $0

Free storm reports for your address, plus your roof records in one place.

Get my free storm report →

Already signed up? Open My Projects →

  • Free storm reports for your address
  • Saved home and roof records
  • Service requests and project updates in My Projects
  • Join the Essential or Premium waitlist

RoofCare Free doesn't include inspections or repair benefits.

Free with RoofCare Free

What came through your neighborhood?

Heard hail on the roof or saw a storm on the news? Your free storm report shows the hail and wind reported near your address, so you know what came through. It's part of RoofCare Free. No paid plan needed.

Get my free storm report →

What you'll see

  • Hail and wind reported near your home over the past three years, with a ten-year search option
  • Dates, hail sizes, and wind gusts, where reported
  • How far each report was from your address, within ten miles
  • Saved in My Projects, with downloadable reports

A storm report shows what was reported near your home, not whether your roof was damaged. Only an inspection can tell you that. RoofCare repair benefits don't cover storm damage, so if a report worries you, request a separate inspection.

Request an inspection → · or call 469-909-1423

Coming soon

Two ways to look ahead.

RoofCare Essential and RoofCare Premium open once our Texas service contract registration is complete. Until then, you can join the waitlist from My Projects and keep using RoofCare Free.

RoofCare Essential

Coming soon

$199/year

A professional inspection every 3 years and help with wear-and-tear repairs.

  • Professional inspectionevery 3 years
  • Wear-and-tear repairsup to $1,000 a year
  • Repair visitsup to 2 a year
  • Service-call fee$75 per visit

Annual aerial monitoring, where available
Membership fees earn credit toward your next Pioneer roof

For roofs up to 10 years old, if your roof passes its first inspection. Repair benefits begin 30 days after payment.

Roof system wear-and-tear repairs only. Existing leaks and hail, wind, and storm damage aren't covered. See everything that isn't covered ↓

Join the Essential waitlist →

Joining the waitlist doesn't start a paid plan or charge you. You stay on RoofCare Free.

RoofCare Premium

Coming soon

$299/year

A professional inspection every year and more help with wear-and-tear repairs.

  • Professional inspectionevery year
  • Wear-and-tear repairsup to $2,000 a year
  • Repair visitsup to 3 a year
  • Service-call fee$50 per visit

Enhanced aerial monitoring, where available
Membership fees earn credit toward your next Pioneer roof

For roofs up to 20 years old, if your roof passes its first inspection. Repair benefits begin 30 days after payment.

Roof system wear-and-tear repairs only. Existing leaks and hail, wind, and storm damage aren't covered. See everything that isn't covered ↓

Join the Premium waitlist →

Joining the waitlist doesn't start a paid plan or charge you. You stay on RoofCare Free.

Looking ahead

Your care today.
Credit for what's next.

Once paid plans open, the membership fees you pay build credit toward a Pioneer roof replacement, up to the replacement price. It's credit toward your next Pioneer roof. It isn't cash.

Credit, including referral credit, can't be used on any job paid in whole or in part by insurance. It never pays, waives, or offsets an insurance deductible.

Service-call fees and refunded fees don't earn credit.

Example only

$597in example credit

$199 a year × 3 years

Assumes every fee shown is paid, eligible, and not refunded, and that the replacement price is at least this amount. Uses today's price for every year; future prices may change. This isn't your account balance. Paid plans are coming soon.

Know what to expect

A closer look at your care.

See a sample report, estimate a repair visit, or get a quick answer.

What’s in an inspection report?See an illustrative report preview
Sample report · Illustrative only

A format preview with fictional findings—not a completed inspection, an assessment of the pictured roof, or approval of membership benefits.

Example overview photo from Pioneer’s project photography; fictional report findings do not describe this home
01 · Overview photo example
Crop of the same project photo showing the roof surface; an example of photo presentation only
02 · Roof detail example (same photo, cropped)

Your roof, explained.

  1. Finding & photo referenceExample: weathered sealant at a roof penetration. A real report would include a close-up of the specific location.
  2. Recommended next stepExample: ask Pioneer to assess whether resealing is needed and provide a scope and estimate before work.
  3. What can waitExample: monitor a noted area at the next scheduled inspection if the inspector finds no immediate work is needed.

A real report depends on the inspection findings. Any existing leak or documented damage is reviewed separately and is excluded from membership repair benefits.

What might a repair visit cost?Allowance, remaining balance, and service-call fee

Start with the repair price, subtract the allowance used, then add the service-call fee, which is billed separately.

Illustrative assumptions: a $600 approved wear-and-tear repair, inspection approval, the 30-day waiting period completed, a visit available, and the service-call fee billed separately from the repair allowance. Examples use current plan settings and exclude the annual membership fee. They are not quotes or account balances; Pioneer confirms eligible charges, allowance use, visit limits, and the final amount under your agreement before work.

How paid plans will work.

Here's how RoofCare Essential and RoofCare Premium will work once they open. RoofCare Free and your storm reports stay free.

  1. Choose a plan.$0 to enroll. Nothing is charged at signup.
  2. Get your first inspection.We inspect your roof and document its condition. You're charged the annual fee only after we approve the inspection and you confirm. If your roof isn't approved, there's no charge.
  3. Start your membership year.It begins on your payment date and renews yearly on that date until you cancel. Repair benefits begin 30 days after payment. We email a reminder 30 days before renewal, including any price change.

Under normal circumstances, we start work within 48 hours of a service request.

Your next step

Paid care is coming soon.

Paid plans open once our Texas service contract registration is complete. Join the waitlist in My Projects. You'll stay on RoofCare Free, storm reports included, while your RoofCare Essential or RoofCare Premium request waits for approval. Joining doesn't start a paid membership or authorize a charge.

Get my free storm report →Join the waitlist →

Good to know before you join.

RoofCare Essential and RoofCare Premium cover eligible wear-and-tear repairs to the roof system only. Annual repair allowances, visit limits, and service-call fees apply.

Not covered: pre-existing leaks and any damage documented in the baseline inspection report; hail, wind, and storm damage; gutter cleaning; interior damage; water damage to the structure or contents; mold; personal property; and other consequential damages.

Joining or waiting 30 days doesn't make an existing problem eligible. We can still fix it as a separate job.

RoofCare Free doesn't include inspections or repair benefits.

Cancel anytime. Clear refund terms.

You can cancel a paid RoofCare membership at any time.

  • Within 30 days of receiving your agreement and paying: full refund, no fee.
  • After 30 days: a prorated refund for unused days, with a $0 cancellation fee. Repairs you've already used aren't deducted.

Refunds are paid within 45 days of cancellation.

Selling your home? Your membership transfers free to the new owner with written notice to Pioneer. The right to cancel for a refund does not transfer to the new owner.

A few quick answers.

Are paid plans available now?
Not yet. RoofCare Essential and RoofCare Premium open once our Texas service contract registration is complete. You can join the waitlist in My Projects, and get your free storm report with RoofCare Free today.
What does RoofCare Free include?
Free storm reports for your address, saved home and roof records, service requests and project updates in My Projects, and a spot on the Essential or Premium waitlist. It doesn't include inspections or repair benefits.
What's in a free storm report?
It shows the hail and wind reported near your address over the past three years, with a ten-year search option, dates, hail sizes and wind gusts where reported, and how far each report was from your home, within ten miles. Reports are saved in My Projects and downloadable. It shows what was reported nearby, not whether your roof was damaged. Only an inspection can tell you that, and RoofCare repair benefits don't cover storm damage. If a report worries you, Request an inspection → or call 469-909-1423.
Is this insurance?
No. When paid plans open, RoofCare Essential and Premium will be residential service contracts under Texas Occupations Code Chapter 1304, regulated by the Texas Department of Licensing and Regulation (TDLR). They aren't insurance. Paid plans aren't available until our registration is complete.
Will I be charged when I sign up?
Not for RoofCare Free. When paid plans open, enrollment is $0 with nothing charged at signup. We complete and approve your first inspection, and the annual fee is charged only after that approval and your confirmation. If your roof isn't approved, there's no charge. Joining the waitlist doesn't enroll you or authorize a charge.
When do repair benefits begin?
30 days after payment, subject to your plan's annual allowance, repair-visit limit, service-call fee, and exclusions.
What is the service-call fee?
A fee for each repair visit: $75 with Essential or $50 with Premium.
How soon does work begin after a service request?
Under normal circumstances, we start work within 48 hours of a service request.
When does my membership renew?
Your membership year begins on your payment date and renews yearly on that date until you cancel. We email a reminder 30 days before renewal, including any price change.
Can I cancel and get a refund?
Yes. Cancel anytime. Within 30 days of receiving your agreement and paying, you get a full refund with no fee. After 30 days, you get a prorated refund for unused days, with a $0 cancellation fee. Repairs already used aren't deducted. Refunds are paid within 45 days of cancellation.
What happens if I sell my home?
Your membership transfers free to the new owner with written notice to Pioneer. The right to cancel for a refund does not transfer to the new owner.
Can roof credit be used on an insurance-paid job?
No. Membership-fee credit and referral credit can't be used on any job paid in whole or in part by insurance, and credit never pays, waives, or offsets an insurance deductible.
How do I make a complaint?
Contact Pioneer first at help@mypioneerroofing.com. You can also contact TDLR, P.O. Box 12157, Austin, TX 78711, (800) 803-9202, tdlr.texas.gov.

Start with a free storm report.

See what's been reported near your home, keep your roof records in one place, and join the waitlist for RoofCare Essential or RoofCare Premium when you're ready.

Get my free storm report →Compare plans ↑

RoofCare is offered by Pioneer Restoration Inc. d/b/a Pioneer Roofing, Plano, TX. RoofCare paid plans will be residential service contracts regulated by TDLR once our registration is complete. RoofCare is not insurance. It doesn't replace your homeowners insurance or your workmanship and manufacturer warranties. Complaints: contact Pioneer first at help@mypioneerroofing.com. You can also contact TDLR, P.O. Box 12157, Austin, TX 78711, (800) 803-9202, tdlr.texas.gov.